Now you can have a live webcam video consultation with a Registered Migration
Agent over the internet. Combining state of the art web technologies and
a secure payment processing gateway, you can consult with an experienced
advisor from your computer right now! This service allows clients the opportunity
to discuss with one of our Registered Migration Agents any Australian Visa
application issues you have in detail.
Benefits of this Service:
You can discuss subjects such as Australian immigration, visas, lifestyle,
employment and general settlement hints & tips relevant to your personal
circumstances.
How does it work?
Our agents have a webcam and microphone installed on their computer. When
you enter your consultation room, you will be able to see them and hear
them speak to you.
Do I need to have a webcam or microphone to use this service?
No, you do not need to have a webcam or microphone to use this service.
You can still have a consultation without these items. But if you would
like to talk back to your advisor instead of just typing, then you will
need to have a microphone plugged in and set up on your computer. Otherwise
you do have the option of typing your questions to your reader, and your
reader is able to type to you if your prefer.
What will I receive in my Video Consultation?
Depending on your needs, you can use your video consultation for various
purposes:
- Recommendation on which Visa to apply for - Before booking
a video consultation, you should have already taken a free online assessment
so that we know your basic information and Migration needs. Using this
information and by asking you some more questions, an agent can assess
your situation.
- General Migration Advice – You need to register a client
ID by taking the Free Online Assessment so that you can receive a password
to login to the video consultation chat room.
- Already a client? – If you have already purchased the
VISA ADVANTAGE SERVICE, which includes a complimentary 15 minutes of
video consultation time, you can use your chat to ask any questions
you have about your personalised visa guide and self managing your visa
application.
System Requirements
You will need Adobe
Flash Player Version 8 or 9 installed on your computer. We recommend
that you have a high speed broadband internet connection so that you receive
the best quality feed available. You will need speakers in order to hear
the advisor as well. If you would like to speak back to the Migration
Advisor, you need a microphone. And if you wish for the agent to see you,
you can also plug in a webcam as well but this is entirely optional.
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